FAQ

What do I do if my delivery arrives without a delivery note or documents?

If you have received a delivery without the delivery note enclosed and would like to assign the delivery to a specific order, please proceed as follows:
Each item has a MISUMI label with a so-called global number (starting with GQxxx & GPxxx - for older orders also beginning with GAxxx or GLxxx). You can use this number to check the delivery note PDFs available in your My MISUMI profile and assign the goods. You can see how to download the delivery note in your MyMISUMI Profile. If you cannot identify the delivery, please contact our Customer Service via the Help Center in the MyMISUMI customer portal.
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